Providing outstanding customer service is one of the primary strategic goals of EMCO Corporation. The job responsibilities include installation and training of CNC Lathes, Mills, and Turn/Mill Machining Centers, customer communication, time study preparation, machine demonstrations, and assistance to other departments, as needed.
Employer Description
Location
EMCO USA
Job Type
Fulltime
Responsibilitys
Coordinate the planning, design, and installation of machinery and/or equipment in an industrial environment
Provide machine configuration recommendations to fulfill the customer’s needs and expectations
Deliver equipment functionality and capability reports to the sales team, and act as the technical liaison on projects
Program and set-up machines for customer demonstrations and runoffs in a timely and efficient manner
Complete part process time estimates from customer part drawings in a timely manner and meeting customer specifications
Prepare machines for open houses and trade shows
Provide onsite training of machine operation, programming, and maintenance for EMCO customers
Participate in the Contract Review Process
Assist the service department as needed
Other duties as assigned
Your ideal background
Associates Degree in Engineering or equivalent experience
Minimum 5 years of experience working in a machine shop and/or machine distribution environment performing machine installations and/or set-ups
Knowledge of CNC Axis Drives (Siemens and Fanuc)
Knowledge of CAD/CAM Systems similar to SolidWorks, MasterCAM, Esprit
Ability to dismantle and assemble mechanical parts on machines (turrets, spindles, etc.)
Field service experience is a plus
Knowledge of G&M code part programming (Siemens and Fanuc) is required
Knowledge of part inspection processes
Good interpersonal, written and verbal communication skills
Team player with the ability to work closely with other departments
Commitment to customer satisfaction
Demonstrated self-starter with effective planning and organizational skills
Ability to travel is required; both domestic and international
We provide…
EMCO provides a comprehensive benefits package which includes dental, vision, LTD, STD, AD&D, 401K, vacation, personal and sick time. EOE
contact person
Melissa Riordan EMCO Corporation 30475 S. Wixom Road Suite 125 Wixom, MI 48393 +1 (248) 313-2700 Melissa.riordan@emco-usa.com